Shipping & Delivery Policy
Last Updated: August 16, 2025
At BizEctive Solutions Pvt. Ltd., operating under the brand AurInfo – Digital Business Card, we are committed to ensuring a smooth and timely delivery of our products and services. Since our offerings are primarily digital solutions, delivery timelines differ from physical goods. Please read this policy carefully to understand how shipping and delivery are handled.
1. Digital Product Delivery
- Our primary service, AurInfo – Digital Business Card, is delivered digitally.
- Upon successful purchase and verification, customers will receive their digital business card access link and credentials via email, SMS, or WhatsApp (as per details provided during registration).
- Digital delivery is usually instant or within 24–48 business hours, depending on customization requirements.
2. Physical Product Delivery (if applicable)
- In case of any physical deliverables (e.g., promotional kits, NFC cards, or related accessories), shipping will be done through reputed courier partners.
- Delivery timelines may range from 5–10 business days within India, depending on the customer’s location.
- Customers will be provided with a tracking ID to monitor their shipment.
3. Shipping Charges
- Digital delivery has no shipping charges.
- For physical shipments, applicable shipping charges (if any) will be informed during checkout or before dispatch.
4. International Delivery
- Currently, our physical shipping services are limited to India.
- International customers can fully access our digital business card services online.
5. Delays in Delivery
- While we strive to deliver on time, delays may occur due to factors beyond our control (e.g., courier delays, force majeure events, strikes, natural calamities).
- In such cases, our support team will keep customers informed of updated timelines.
6. Customer Responsibilities
- Customers must provide accurate email IDs, phone numbers, and shipping addresses to ensure successful delivery.
- BizEctive Solutions will not be responsible for failed deliveries due to incorrect information provided at the time of purchase.
7. Contact Us
For any queries regarding shipping and delivery, please reach out to us:
BizEctive Solutions Pvt. Ltd.
Brand: AurInfo – Digital Business Card
📍 Address: #2-2-176, 1st Floor, Naim Nagar, Hanamkonda, Telangana - 506001
📞 Customer Care: 08062180585
📱 Responsive Executive: 9494906907